Online Access Free 7765X Practice Test

In which three scenarios is Interaction download allowed? (Choose three.)

• A.When the Interaction is tagged not to be downloaded
• B.When the Agent who took the Interaction has resigned
• C.When the Interaction is tagged with Flag for QA
• D.When the Interaction is archived

What is required to generate encryptions/decryption keys?

• A.OpenSSL
• B.TLSv1.0
• C.OpenSSH
• D.RSA encryption

Which action is not required for an IP Office Contact Center deployment?

• A.Installing TSAPI Driver
• B.Enabling TAPI3 Tracing
• C.Configuring the switch IP address
• D.Installing TAPI3 Driver

Avaya Workforce Optimization Select is setup to use Pacific Time. An agent is located in the Eastern Time zone and the supervisor is located in Mountain Time zone.
When supervisor views the particular agent interaction, in which time zone will the call start time be showing?

• A.Mountain Time
• B.System Time
• C.Eastern Time
• D.Pacific Time

Where can you create data partitioned Organization Unit types, and how many can be created?

• A.Asset Management, 2
• B.System Configuration, 2
• C.Tenant Administration, 1
• D.AWFOS, 1