Online Access Free 820-422 Practice Test

What is the purpose of the Network Architecture Vision Workshop?

• A.To present a product/technology proposition to business stakeholders
• B.To understand the customer's network infrastructure
• C.As a listening exercise to capture the customer's business vision and challenges
• D.To sell and position Cisco and Partner Solutions

Which would be a non-financial benefit?

• A.Savings in a customer's travel expense
• B.Slow down a customer's growth rate for acquiring new storage hardware
• C.Higher revenue per order,enabled by customer service reps more frequently involving remote experts in sales discussions
• D.Improved quality of video,which results in a better experience for fans at the customer's sporting events

What is the definition of an advantage?

• A.A description of a product or service and its key attributes
• B.A generic description of how a feature favorably compares against other alternatives
• C.A description of how the service/product benefits the customer
• D.A detailed description of the technology behind a product or service

Which statement represents the tactical goal of an initial customer meeting?

• A.Gain agreement to the full project schedule,from phase 1 to 3.
• B.Ensure we convey and have agreement to the engagement purpose and desired outcomes
• C.Convince the customer Cisco is the best option for them
• D.Ensuring the customer is aware of latest Cisco products and solutions

Which question would be appropriate for use in uncovering customer's business challenges?

• A.How will regulatory compliance make marketing more difficult?
• B.Do you have a policy covering whether customerservice reps can work from home?
• C.How much travel expense could be saved by eliminating 4 sales meetings a year?
• D.How you do expect IT budgets to change next year?