Online Access Free 820-427 Practice Test

A new video solution is being adopted more slowly than the business needs it to be. Which phase/activity most likely caused this issue?

• A.Only Senior management was involved in designing and testing.
• B.It requires the same password criteria as other systems.
• C.It is free, so departments have no stake in its success.
• D.It is a standard, corporate application.

An IT team is designing a Proof of Concept (PoC) for a mobile email account provisioning system. Which best describes this activity?

• A.A small and well defined exercise that directly measures and validates assumptions around a subset of capabilities.
• B.A fully configured implementation in production that a small set of power-users use to validate how the system will be used in the field and to refine functionality.
• C.A partially configured implementation in a non-production environment that the team can use to learn the new system and provide requirements.
• D.A process to solicit and screen beta testers for the first release of the product.

Which two are characteristics of using effective questions to gather information? (Choose two.)

• A.They should be structured for a simple "yes" or "no" response.
• B.Each question is independent of other questions that may be asked during an interview.
• C.They do not bias or influence the respondent to agree with the interviewer's opinion.
• D.They may be tailored to the audience, or could be a standard set of questions for a group of respondents.
• E.They provide a scenario, so that the respondent can make assumptions in providing her answer.

Which is a critical first step when thinking about how to communicate technical content to a senior business manager?

• A.Draft a high level message, which uses terms and language pulled from web sites from the top IT vendors
• B.Identify a person on their staff who can explain details to them
• C.Gather information and assess their level of interest and knowledge about technical topics
• D.Plan out your message to explain the problem, situation and options - before communicating a decision or recommendation

Business departments have each selected one person to represent their needs for an improved reporting system. Which is a recommended way to capture, confirm, and prioritize the requirements of the group of departments?

• A.Conduct one or more workshop sessions.
• B.Distribute two industry benchmark reports then run a conference call to hear opinions and answer questions.
• C.Send out a survey to the representatives and the managers of each department.
• D.Conduct individual interviews then summarize the inputs.