Online Access Free 9L0-012 Practice Test

Which section of Apple Service Guide contains a diagram for symptoms related to logic board connectors?

• A.Quick Checks
• B.Functional Overview
• C.Exploded View
• D.Block Diagram

Which of the following could indicate accidental damage when inspecting the inside of a Mac mini (Late 2012) before a repair?

• A.Third-party RAM installed
• B.Light dust in the fans
• C.Lint gathered near the rear vents
• D.Oxidation or discoloration of the logic board

To help define if an issue is in the Environmental problem space, which question can you ask your customer?

• A.Could you show me how you use your Mac?
• B.Did you add any memory to this Mac?
• C.Do you have this issue on all Wi-Fi networks?
• D.Have you updated your software?

What is the minimum version of OS X required required to use the AirPort Utility to configure an AirPort Extreme 802.1 lac?

• A.OSXv10.6.8
• B.OSXv10.7.5
• C.OSXv10.8.4
• D.OSXv10.7.2

A customer brings his MacBook Pro (15-inch, Mid 2012) in for servicing. It is not functioning correctly and you suspect the machine has been damaged by the customer. As you inspect for accidental damage, you should open the lid and confirm that the hinges are working smoothly and inspect the LCD for cracks in the glass. Which of the following should you also do? Select two.

• A.Connect the system to external speakers to check for sound output.
• B.Erase all of the customer's data and reinstall OS X to test the hard drive.
• C.Disassemble the SuperDrive to check for debris or dust inside.
• D.Check for any unusual odors coming from the system, which might indicate spill damage.
• E.Look for cracks, dents, or scratches on the exterior of the system.