Question 71
Hotspot Question
You use Microsoft Copilot Studio analytics to analyze the performance of a deployed Copilot Studio agent.
You need to identify which performance metrics to use to measure the following:
- The percentage of engaged sessions that are escalated to a live
customer service representative
- The number of agent queries that cause a knowledge source error
What should you identify for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You use Microsoft Copilot Studio analytics to analyze the performance of a deployed Copilot Studio agent.
You need to identify which performance metrics to use to measure the following:
- The percentage of engaged sessions that are escalated to a live
customer service representative
- The number of agent queries that cause a knowledge source error
What should you identify for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Question 72
A company uses a fine-tuned Microsoft Foundry model that requires frequent updates as new customer feedback becomes available.
You need to design an application lifecycle management (ALM) process that meets the following requirements:
- Data changes must be tracked and versioned.
- The model must be retrained consistently by using approved training
data.
Which two actions should you include in the design? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
You need to design an application lifecycle management (ALM) process that meets the following requirements:
- Data changes must be tracked and versioned.
- The model must be retrained consistently by using approved training
data.
Which two actions should you include in the design? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Question 73
A company has Microsoft Foundry agents that generate responses by using Azure OpenAI resources. The agents are deployed to both the United States and Europe.
A company mandate states that the agents and their grounding data must adhere to data residency and movement regulations.
You need to recommend a governance solution for the agents.
What should you include in the recommendation?
A company mandate states that the agents and their grounding data must adhere to data residency and movement regulations.
You need to recommend a governance solution for the agents.
What should you include in the recommendation?
Question 74
Scenario: Your customer needs their custom AI agent to interact seamlessly and securely with multiple internal enterprise systems, including their ERP, CRM, and various legacy order processing APIs. They are looking for a standardized, future-proof method for this integration that minimizes the need for developing and maintaining bespoke, fragile custom connectors for every single endpoint.
Based on Microsoft's recommended guidance for agent interoperability, which integration approach should you implement to achieve this standardized and robust cross-system communication?
Based on Microsoft's recommended guidance for agent interoperability, which integration approach should you implement to achieve this standardized and robust cross-system communication?
Question 75
You need to design a Microsoft Copilot Studio agent for customer support. The agent must securely retrieve product warranty data from a REST API. The solution must minimize development effort. What should you include in the design?