Online Access Free ACA100 Practice Test

When creating a user story, which of the following is essential to ensure clarity and completeness?

• A.List of potential risks
• B.Detailed UI mockups
• C.Acceptance criteria
• D.Development timeline

During a development sprint, a new issue is identified and raised to the team.
What should you ask the Product Owner to do?

• A.Add the new issue in the next sprint
• B.Add the new issue to the current sprint scope
• C.Evaluate the severity of the issue and re-prioritize the sprint if needed
• D.Modify the sprint plan to swap a completed story with the new issue

A case management tool needs intelligent and automated routing of many different complex case types, based on free text descriptions from external users.
What is the best way to implement this requirement?

• A.Integrate with a translation service to route accordingly
• B.Use the find functions to search for certain keywords in the text body and route accordingly
• C.Integrate with a natural language processing system to categorize the user's needs and route accordingly
• D.Build in a review task for a user to evaluate and route accordingly

An organization wants to automate identification of its dissatisfied customers based on the ticket description and assign the appropriate team to provide a quick resolution.
What is the best way to auto-classify the dissatisfied customers as part of processing?

• A.Using a natural language connected system
• B.Using a decision table
• C.Using an image analysis connected system
• D.Using a SAIL form

The HR management team wants to aggregate data to show the number of employees across regions and to be able to drill down into the data.
Which three user story requirements should be collected to assist the development team?

• A.Role-based permissions
• B.Report type
• C.Estimation of story
• D.Test script
• E.Data source