A developer makes the requested changes to a page on a live site. The developer then verifies that changes are reflected correctly on the page. The customer reports that they still set an older version.
What should the Business Practitioner verify first?

An author plans to change the source pages that occur as a result of normal maintenance. The author will handle multiple root branches and promote the content without disturbing the published content.
What should a Business Practitioner recommend to the content authoring team?

A product manager wants to Incorporate content that lets users knows where they are in the purchase flow.
This feature needs to be implemented efficiently and as quickly as possible.
What should the Business Practitioner recommend to meet this requirement?