A.No

B.Yes

A.Each has its own unique username.

B.Each has its own username which is not necessarily unique.

C.Both active and inactive users use license.

D.Each user must be associated with a profile.

E.Some users are not associated with any Role.

A.Edit on solution

B.Create on solution

C.Delete on solution

D.View on solution

A.True

B.False

A.Email-to-case

B.SMS-to-case

C.Web-to-case

D.Process Builder

E.Lightning for Outlook