Question 16

The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out the web-to-Lead form on their website. They want to send different Message based on the Lead Industry Field Value.
What Should an administrator configure to meet this requirement?
  • Question 17

    The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their websites. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose.
    How should an administrator configure this requirement?
  • Question 18

    At cloud kicks sales reps use discounts on the opportunity record to help win sales on products. When an opportunity is won, they then have to manually apply the discount up the related opportunity products. The sales manager has asked if three is a way to automate this time consuming task.
    What should the administrator use to deliver this requirement?
  • Question 19

    When a Sales rep clicks a button on an opportunity, a simple discount calculator screen should be launched.
    Which automation tool should an administrator use to build this discount calculator screen?
  • Question 20

    Which three aspects of standard fields should an administrator customize?
    Choose 3 answers