A.False

B.True

A.True

B.False

A.Set up Email-to-Case

B.Edit the Support settings

C.Create,Edit, and Delete custom fields on the Case Object

D.Mass Transfer Cases

E.Set support business hours

A.A User Saves a Record

B.Using the Data Loader and/or other API tools

C.Before records are imported

A.If your organization uses person accounts and you're exporting contacts, person account records are included in the contact data. The export includes all fields from person accounts.

B.If your organization uses person accounts and you're exporting contacts, person account records are included in the contact data. However, the contact data only includes the fields shared by contacts and person accounts.

C.If your organization uses person accounts and you're exporting contacts, person account records are not included in the contact data.