Question 11
What is true about a Web-to-Lead?
Question 12
Workflow rules can't be triggered by campaign statistic fields, including individual campaign statistics and campaign hierarchy statistics.
Question 13
Users can be deleted from salesforce.com
Question 14
What are the three report types available when creating custom reports?
Question 15
I can email opportunities, accounts, leads, or contacts directly from SFDC, and all of these communications will be automatically saved in my activity history.