Question 66

Which of the following components lets customers find solutions to their cases on their own?
  • Question 67

    How many fields can be enabled for tracking on a custom Object?
  • Question 68

    Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own
    role in the role hierarchy. Both roles are subordinates of the same Manager role.
    How Should the administrator share records owned by sales team A with Sales team B?
  • Question 69

    Universal Containers has a private sharing model for Opportunities and uses Opportunity teams. Criteria-based sharing rules a sales rep at Universal Containers leaves the company and their user record is deactivated. The rep is later rehired in V administrator activates the old user record. The user is added to the same default Opportunity teams but h no longer able records the user worked on before leaving the company.
    What is the likely cause?
  • Question 70

    The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the Contact when leads are converted.
    Which two items should the administrator do to make sure these values are populated?
    Choose 2 answers