Question 206
The support managers want a way to identify other cases that require similar skills or help articles. This will allow them to easily determine appropriate support agents that can assist with reoccurring customer issued.
Which two of object relationship should help accomplish this?
Which two of object relationship should help accomplish this?
Question 207
Sales reps at Cloud Kicks have noticed there are similar account records found on Account list views m Duplicates component on the Lightning account record page displays no potential duplicates.
What should the administrator customs to improve the output of the Potential Duplicates component?
What should the administrator customs to improve the output of the Potential Duplicates component?
Question 208
At Cloud Kicks, users are able to run reports. However, when users try to export a report, they are taken to a login screen and prompted for additional verification.
What is causing this issue?
What is causing this issue?
Question 209
Leads come to universal containers from various sources and need to be assigned to the correct sales team. When a lead comes for the APAC region, it can be passed to an external partner if the sales director approves the transfer. The partner's channel manager must be notified when the partner has been assigned the lead.
At the minimum, which combination of automation tools will be needed to meet these requirements?
At the minimum, which combination of automation tools will be needed to meet these requirements?
Question 210
An administrator is planning he release process for the year. The team will be using change sets to process deployment to production.
Which three best practices should be considered?
Which three best practices should be considered?
