Free Access Salesforce.ADX261.v2023-09-14.q81 Practice Test (Page 14)

Question 61

universal containers receives partner data in excel format.the excel data is all text ,but needs to be imported into existing
Salesforce date,number and text fileds.
Which 3 best practices should a consultant recommend?

A.Standardize all rows to match salesforce data types

B.Import the records and use duplicate management

C.Import records and cretae a a worflow rule to change the data type

D.Deduplicate the data before importing into SF

E.Install data quality analysis dashboards from the appexchange

Question 62

Cloud Kicks (CK) has created hundreds of Knowledge articles about its products. The articles have been attached to dosed cases. A new product release will require changes to dozens of articles. After revising the articles, CK wants to see that a prior article version was associated with the closed cases.
What is the recommended method to meet the requirements?

A.Enable Knowledge User for Service Agents.

B.Use Smart Link to Article to select the prior version.

C.Select Flag as new version' checkbox when publishing.

D.Use the Clone option to create a new article.

Question 63

What should a consultant recommend service agents use?

A.Einstein Next Best Action Strategy Guilder.

B.History tab on the Actions & Recommendations comporent.

C.Paused now interviews Lightning Component.

D.Recommendation Strategy Metrics related list.

Question 64

Service agents at Cloud Kicks frequently encounter duplicate coses that customers in different channels created. Management would like to provide a method for service agents to combine duplicates and delete one of the cases.
Which action should a Service Cloud consultant recommend?

A.Enable Case Merge.

B.Configuration a blocking duplicate rule

C.Create an auto-launched flow.

D.Set a validation rule

Question 65

As part of a new Salesforce Knowledge implementation, Universal Containers would like to migrate articles from their current database.
Which factor should a Consultant consider as part of the migration strategy?

A.Convert any articles containing HTML into plain text before importing because HTML is NOT supported in any article field types.

B.Ensure that each existing article type has a corresponding Salesforce Knowledge article type that matches its structure and content.

C.Prepare a single .csv file that can be used to migrate all articles types at once and include with a properties file in a .zip for import.

D.Verify that each article type has field level security on all fields set to read-only prior to import, in order to prevent any loss of data.

Other Version: 835Salesforce.ADX261.v2025-12-11.q206; 1358Salesforce.ADX261.v2025-09-03.q180; 1306Salesforce.ADX261.v2024-07-08.q151; 1189Salesforce.ADX261.v2023-07-24.q47

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Question 61

Question 62

Question 63

Question 64

Question 65

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