Reference:
https://azure.microsoft.com/en-in/blog/microsoft-conversational-ai-tools-enable-developers-to-build-connect-and-manage-intelligent-bots

A common way of evaluating a model is to divide the data into a training and test set by using Split Data, and then validate the model on the training data.
Use the Split Data module to divide a dataset into two distinct sets.
The studio currently supports training/validation data splits
Reference:
https://docs.microsoft.com/en-us/azure/machine-learning/how-to-configure-cross-validation-data-splits2

Explanation

Privacy and security.
As AI becomes more prevalent, protecting privacy and securing important personal and business information is becoming more critical and complex. With AI, privacy and data security issues require especially close attention because access to data is essential for AI systems to make accurate and informed predictions and decisions about people. AI systems must comply with privacy laws that require transparency about the collection, use, and storage of data and mandate that consumers have appropriate controls to choose how their data is used. At Microsoft, we are continuing to research privacy and security breakthroughs (see next unit) and invest in robust compliance processes to ensure that data collected and used by our AI systems is handled responsibly.
Reference:
https://docs.microsoft.com/en-us/learn/modules/responsible-ai-principles/4-guiding-principles

Reference:
https://docs.microsoft.com/en-gb/azure/cognitive-services/text-analytics/overview
https://azure.microsoft.com/en-gb/services/cognitive-services/speech-services/ You can use the Speech service to transcribe a call to text - Yes we can use Speech to Text API to achieve this
https://docs.microsoft.com/en-us/learn/modules/recognize-synthesize-speech/1-introduction You can use a speech service to translate the audio of a call to a different language - Yes we can use Speech translation service to achieve this The Speech service includes the following application programming interfaces (APIs):
Speech-to-text - used to transcribe speech from an audio source to text format.
Text-to-speech - used to generate spoken audio from a text source.
Speech Translation - used to translate speech in one language to text or speech in another.
https://docs.microsoft.com/en-us/learn/modules/translate-text-with-translation-service/2-get-started-azure You can use text analytics service to extract key entities from a call transcript -Yes Text Analytics API helps to achieve this
https://docs.microsoft.com/en-us/learn/modules/analyze-text-with-text-analytics-service/2-get-started-azure