Free Access Salesforce.ANC-201.v2024-10-24.q123 Practice Test (Page 2)

Question 1

Universal Containers (UC) is a multinational company that utilizes Salesforce and has a variety of internal systems. UC uses Einstein Analytics for their data analysis platform and they want to automate their weekly manual process to create a dataset from their on-premise data warehouse. Which solution should a consultant recommend to meet this requirement?

A.Utilize middleware with Analytics External Data API

B.Utilize a dataflow

C.Utilize a Salesforce weekly export feature

D.Utilize Analytics Connector.

Question 2

Benito has Viewer access to a new Einstein Analytics app. He wants to build and edit a dashboard using the Seed Bank dataset in this new app. What must an admin do for Benito to do this?

A.Assign Benito a permission set that contains the permission: Create and Manage Analytics Apps.

B.Grant Benito access to all datasets in the org.

C.Grant Benito access to the app that contains the Seed Bank dataset and assign him a permission set that contains the Create and Edit Analytics Dashboards permission.

D.Assign Benito a permission set that contains the permission: Create and Edit Analytics Dashboards.

Question 3

In the Insights list, insights are ranked in what order?

A.Statistical significance

B.Geospatial

C.Time

D.Alphabetical

E.There is no order

Question 4

Which of the following is true about the Service Analytics Overview dashboard?

A.All of the above.

B.It lets you drill down to more detailed dashboards, like agent performance, channel review, and telephony metrics.

C.It's a great place to start your analysis.

D.It instantly provides key metrics on open cases, average time to close, first contact resolution, and customer satisfaction.

E.It's available on desktop and mobile.

Question 5

How do you open the Actions menu for a particular case shown in a dashboard?

A.Click the Actions bar from a bubble chart

B.Double-click the case number in the Actions widget

C.Hover over the case number column of the values table widget and click the arrow that appears

D.Simply @mention the case manager for that segment

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