Online Access Free AP-212 Practice Test

A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.
Which two statement correctly describes how to grant proper access on the user details page

• A.Assign user access to permission sets for analytics for Loyalty.
• B.Assign the user the analytics profile for analytics for Loyalty.
• C.Assign user access to the analytics for Loyalty role.
• D.Assign access by checking CRM Analytics plus user

How should a Loyalty Management consultant integrate Marketing Cloud with Loyalty Management in order to create journeys for promotions?

• A.Use Custom Apex code via a middleware ETL tool
• B.Use Salesforce Customer Data Platform
• C.Use Marketing Cloud Server-Side JavaScript
• D.Use Marketing Cloud Connect

The Member Services team wants to view the information of a member's recent transactions and manual adjustments on the Contact record.
What are the two recommendations that an IT Administrator should suggest?

• A.Embed the Member Service Manager Home Dashboard on the Contact record
• B.Add the 'View Member Profile' component on the Contact record
• C.Embed the 'Member Summary Embedded Dashboard on the Contact record
• D.Add the 'Transaction Journals' related list to the Contact record

Northern Trail Outfitters, wants to implement its new Loyalty Program. The Chief Marketing Officer wants to offer the following benefits to customers:
* Award points to the customer that can be redeemed for products in the store
* Gamify customers that spend the most to receive exclusive benefits.
What three elements should the Administrator configure?

• A.Set up promotions
• B.Set up one qualifying currency and a non-qualifying currency
• C.Set up vouchers for specific products
• D.Set up one qualifying currency
• E.Set up a tier system based on a cumulative spending value

An Administrator uses Analytics for Loyalty to develop an InApp-Dashboard showing top and bottom agent performers on the Loyalty call center.
Which dashboard readily available through the Analytics Studio tool can be used to track agents' performance based on the number of members assisted, customer satisfaction scores, and modifications?

• A.Member Services Manager Home Dashboard
• B.Program Manager Home Dashboard
• C.Loyalty Member Services Dashboard
• D.Team Performance Dashboard