Question 1

A company wants to migrate their existing in-house order management solution to the Salesforce Order Management product, which will trigger post-purchase transactional emails through Marketing Cloud. They are already using B2C Commerce, Service Cloud, and Marketing Cloud, as well as the B2C Commerce - Service Cloud Connector and Marketing Cloud Connect.
What are three actions that a Solution Architect must take when planning and deploying this solution? Choose 3 answers
  • Question 2

    Our client notifies you that the iOS application made a few months ago for some reason now is experiencing a degradation service and some requests take too long to respond. What tool will use it in order to check if there is any issue with OCAPI calls?
  • Question 3

    A merchant has complained to the developers that some products are not appearing in the storefront and has asked them to diagnose and solve the issue.
    Which two factors might be causing a product to be hidden?
    Choose 2 answers
  • Question 4

    A company is implementing a multi-locale solution that includes B2C Commerce, Service Cloud, and Marketing Cloud. Order confirmation emails are triggered from either B2C Commerce or Service Cloud and sent from Marketing Cloud.
    What are two possible reasons why the shipping method name and description can be missing when these emails are triggered for languages other than US English, while other translated content appears correctly?
    Choose 2 answers
  • Question 5

    A merchant using B2C Commerce and Service Cloud has a requirement for service agents to order products on behalf of shoppers. In the envisioned scenario, a shopper contacts the service center with an order request, the agent uses the Service Console to find the shopper's account, and initiate an order on behalf of the shopper using payment information provided by the shopper. The merchant is considering the B2C Commerce - Service Cloud Connector for this implementation.
    Which three considerations should a Solution Architect keep in mind prior to implementation? Choose 3 answers