Question 11

Universal Containers has a private sharing model. Their field service manager wants to edit Cases owned by the service team but is unable to edit Case records.
Which option should an administrator use to solve this issue?
  • Question 12

    A user is trying to add a product to an opportunity and wants to select a price book to reflect the correct price for the customer. They are sure they have access to several different price books but the option to choose which one is missing.
    What should an administrator do to resolve the issue?
  • Question 13

    An administrator has found a free app on the AppExchanged and would like to install it.
    Which three items should the administrator take to consideration before installed he managed package?
    Choose 3 answers
  • Question 14

    When using Customizable Forecasts, which forecast category is not included in the forecast? * (1 Point)
  • Question 15

    Which of the following statements are true about the Opportunity field, "Stage"? Choose two answers.