Online Access Free AgilePM-Practitioner Practice Test

During Timebox B, the 'Hoy for Hoy Hall'Action Group disagreed about the planned outcome of the Timebox. The Project Manager organised a Facilitated Workshop to re- engage this group and explore discrepancies in understanding.
Is this an appropriate application of Agile Project Management for this project?

• A.No, because the Project Manager should have escalated this disagreement as an issue before any action was taken.
• B.Yes, because discussing requirements in the presence of other stakeholders increases the whole group's awareness.
• C.No, because the local Action Group should have attended the Daily Stand-up meetings.
• D.Yes, because Facilitated Workshops provide a forum for each member of the team to present a short progress report.

Xan Insurance Company is a friendly company with no separate private offices for individual managers. Staff members prefer to wander around the office space and have one-to-one chats rather than use email or have lots of meetings.
What action should the Project Manager take when planning for effective communication throughout the Web project?

• A.No action is required as the existing form of spontaneous informal communication is suitable for all project level and Solution Development Team members.
• B.Identify those individuals with power and influence over the project and what information they require.
• C.Mandate the use of email so that all communications are recorded for future reference.
• D.As this is already common practice, assume all Solution Development Team members have effective communication skills.

Using the additional information provided for this question in the Scenario Booklet, answer the following question about the actions the Sales Director should take to develop an effective Sales management team, according to the five dysfunctions that characterize an ineffective team identified by Patrick Lencioni.
Lines 1 to 4 in the table below consist of an assertion statement and a reason statement. For each line identify the appropriate option, from options A to E, that applies.
Each option can be used once, more than once or not at all.

Correct Answer:

Explanation:
Comprehensive and Detailed Step-by-Step Explanation:
1. Assertion: The Sales Director's plan is an appropriate way to address the team dysfunction exhibited in Point (1).
Reason: Having a clear shared commitment to the outputs required of them is necessary for a team to be truly effective.
* Analysis:Patrick Lencioni's first dysfunction is the absence of trust. Point (1) outlines issues of commitment due to internal conflicts and lack of alignment. The Sales Director's plan addresses these issues by bringing the team together for a shared vision and commitment. This ensures clarity of expectations and alignment.
* Since the assertion and reason are true and explain the behavior, the correct answer is A.
2. Assertion: The Sales Director's plan is an appropriate way to address the team dysfunction exhibited in Point (2).
Reason: Team working is enhanced by taking constructive action to avoid debates that risk damaging team relationships.
* Analysis:Dysfunction (2) addresses fear of conflict. The Sales Director plans to clarify individual roles and responsibilities. This proactive action avoids unnecessary debates about overlapping work and ensures constructive conflict resolution, essential for building relationships.
* Since the assertion and reason are true and explain the behavior, the correct answer is A.
3. Assertion: The Sales Director's plan is an appropriate way to address the team dysfunction exhibited in Point (3).
Reason: Team leaders should define the problem-solving and decision-making processes for their teams to support commitment to change tasks.
* Analysis:Point (3) highlights a lack of accountability, one of the dysfunctions. The Sales Director's plan acknowledges unfulfilled tasks and seeks joint agreement on future actions. This creates structured accountability by defining processes and ensuring follow-through on commitments.
* Since the assertion and reason are true and explain the behavior, the correct answer is A.
4. Assertion: The Sales Director's plan is an appropriate way to address the team dysfunction exhibited in Point (4).
Reason: Teams that have trust amongst the members when collaborating, tend to make more efforts to avoid letting other team members down.
* Analysis:Dysfunction (4) is inattention to results. Point (4) highlights resistance to adopting the required changes for selling mobile applications. The plan to cross-collaborate with other departments builds trust and understanding among team members, ensuring shared accountability for results.
* Since the assertion and reason are true and explain the behavior, the correct answer is A.
References:
* Patrick Lencioni's Five Dysfunctions of a Team: A Leadership Fable.
* Analysis of team collaboration and management strategies applied to organizational development.

The Web Content Manager has provided the Web Developer with a mock up
of the 'Contact Us' page, to be created for the new coffee bar insurance product. When producing the code, the Web Developer has created a button that reads 'Delete' instead of 'Cancel'.
What action should the Web Content Manager take?

• A.Prepare a defence for when the problem is identified, ensuring the
  responsibility is with the Web Developer.
• B.Discuss the issue with the Web Developer and decide what action is required to change this detail.
• C.Hide the problem and hope that this detail can be changed at a later date.
• D.Raise an issue to the Project Manager when the solution is deployed.

Which 'event' BEST offers the opportunity to connect learning to the wider change initiative?

• A.Assess performance, testing whether the instruction has been effective.
• B.Remind the learners of what they already know that is relevant to the current instruction (facts, rules, procedures, or skills).
• C.Provide good learning feedback that allows learners to evaluate their practice.
• D.Provide guidance to support the learning process, such as real-life examples, stories, and discussion.