Online Access Free B2C-Solution-Architect Practice Test

An organization uses B2C Commerce to capture order details but needs to process the order in an ERP system. They want B2C Commerce to send a message to the ERP system with the order details after they have been entered, then wait for the order to be processed, and then receive a reply from the ERP system with the order number and status.
Which integration pattern should a Solution Architect use to meet this requirement?

• A.Batch Data Synchronization
• B.Publish / Subscribe
• C.Asynchronous Call-Out
• D.Request and Reply

A company is in the process of defining the right systems to deliver key capabilities for its B2C business. The company has about 2 million customers, each placing an average of 100 orders each year through its existing B2C Commerce platform.
The company needs a system that can:
* Deliver a full list of all customer orders throughout their engagement lifetime
* Provide lifetime engagement tracking and history of the customer
* Calculate the lifetime value of customers based on their orders
Which three systems should a Solution Architect recommend to meet the company's requirements' Choose 3 answers

• A.Salesforce Order Management
• B.Marketing Cloud
• C.Service Cloud
• D.Heroku
• E.Sales Cloud

Northern Trail Outfitters (NTO) wants to consolidate various legacy commerce platforms into one centrally- managed platform on B2C Commerce. The IT department has been working extensively with web frameworks (such as React and Angular) in recent years and wants to leverage the benefits of B2C Commerce, but maintain the flexibility of the user experience using headless commerce.
Which three considerations, beyond user experience, should a Solution Architect consider before confirming a headless approach?
Choose 3 answers

• A.Features that are available by default in the Storefront Reference Architecture (SFRA) app will need to be custom built in custom frameworks
• B.Additional infrastructure (for example Heroku servers) may be required to host the application
• C.Developers familiar with the web frameworks (React, Angular) will be familiar with the framework used by B2C Commerce
• D.Available Service, Marketing, and LINK accelerators may not work without modifications when using a headless approach
• E.Developers will still be required to use the Commerce SDK for security purposes

A customer has been using Marketing Cioud with their existing (non-Salesforce) ecommerce site for more than 3 years and is now implementing Service Cloud to help improve the quality of support given to their customers. While Service Cloud will be integrated with the ecommerce site and they want to use many Marketing Cloud Connect features, the customer is insisting on continuing to use the existing integration between the ecommerce site and Marketing Cloud until they move to Salesforce B2C Commerce (planned for the coming 2 years).
Which two concerns should the Solution Architect raise with the customer considering the approach they want to take?
Choose 2 answers

• A.Contacts may be duplicated in Marketing Cloud during the transition phase, and additional work may be required to merge identities at a later date.
• B.Additional Matching rules will need to be implemented in Service Cloud to ensure identities are merged before messaging in Marketing Cloud.
• C.Journey Builder will need to be used to update the Contact Key directly in Marketing Cloud to ensure the existing ecommerce site integration can continue to be used.
• D.Email tracking for messages sent from the ecommerce site will not be replicated via Marketing Cloud Connect and therefore will not be visible to the Service Agents.

A company wants to implement an abandoned cart solution for their ecommerce storefront in Marketing Cloud. The use case is when a customer visits their ecommerce website and adds an item to their shopping cart but does not complete the purchase. After an hour has passed from abandonment, an email containing the item that was in the shopping cart will be sent to the customer to remind them of their incomplete purchase.
What process should a Solution Architect follow to set up the solution?

• A.Implement collect.js in the ecommerce storefront, create a behavioral trigger, create an email in Marketing Cloud, and create a journey.
• B.Export the purchase data from B2C Commerce, import the data into Marketing Cloud, and create an email in Content Builder.
• C.Set up Marketing Cloud Connector, create an email in Marketing Cloud, and create a send trigger.
• D.Set up Einstein Recommendations, set up Marketing Cloud Connector, and create an email in Marketing Cloud.