Online Access Free BA-201 Practice Test

After stakeholders formally signed off on requirements, the business analyst (BA) received numerous emails requesting changes to Salesforce during uses acceptance testing (UAT). The BA quickly became overwhelmed by the requests and needs a way to organize and peritonitis them.
What should the BA use to help them organize these requests?

• A.Gap analysis document
• B.Change request log
• C.Scope statement specification

Universal Containers is setting up a Salesforce email integration for the sales team. Through discovery conversations, the business analyst (BA) learns the operations team also needs email integration in the near future.
What should the BA do next?

• A.Proceed with the sales team's project as planned.
• B.Start project work for the operations team.
• C.Include the operations team during discovery.

Universal Containers is developing a new recruitment app using Service Cloud. The project team has started writing user stories including:
"As a human resources (HR) manager, I need to document the progress of a candidate's submission so I can manage the candidate's application throughout the recruiting process." What is one definition of done for this user story?

• A.The acceptance criteria has been approved.
• B.The Candidate object has Edit access.
• C.The Candidate Status field can be updated.

Cloud Kicks (CK) is expanding and has many different departments in manufacturing and delivery. CK needs to prepare for a new Sales Cloud implementation for it, 6,000 users. To increase adoption, the business analyst (BA) wants to break down existing sides between the manufacturing and delivery departments.
Which planning approach should the ISA take to get buy-in from users?

• A.Assign a team to start building a prototype of product functionality.
• B.Document user requirement from each department during discovery sessions.
• C.Recombined clear owners up for the platform and identity executive sponsors.

The business analyst (BA) at Universal Containers needs to gather information for their project including the steps a user takes to accomplish a goal, challenges a user faces, people the user interacts with, applications they use to complete the steps, and their level of morale as they move through the process.
Which elicitation technique should the BA use?

• A.Focus Groups
• B.journey Mapping
• C.Survey /Questionnaire