Online Access Free C-C4C14-1811 Practice Test

From which of the following lists do you add products to the maintenance items?

• A.Registered products
• B.Products from related tickets
• C.Product categories
• D.Product list

When you create items in an installed base, which of the following item categories are supported?

• A.Installation point
• B.Text
• C.Registered product
• D.Warranty products
• E.Product

What can you create using a workflow?

• A.Phone call
• B.Appointment
• C.Activity list
• D.Task

You create a ticket and the warranty is NOT determined in a service ticket. What must be the Uncovered incident category?

• A.Product category
• B.Resolution category
• C.Cause category
• D.Incident category

You need to define an automatic field update in a service ticket based on certain conditions. Which object do you use?

• A.Notification
• B.Workflow
• C.Approval
• D.Task