Online Access Free C-C4H51-2405 Practice Test

Which object can be used within ticket creation to automatically determine the registered product?

• A.Product
• B.Customer
• C.Installation point
• D.Warranty

Which fields are mandatory when you create a cloud data source? Note: There are 3 correct answers to this question.

• A.Web Service URL
• B.Data Source ID
• C.Name
• D.Data Type
• E.Usage

Which objects and settings can be used to determine a service ticket processing team? Note: There are 2 correct answers to this question.

• A.Party roles
• B.SLA Determination
• C.Delegation rules
• D.Determination of involved parties

Which object can you use in a ticket template when you create a new maintenance plan? Note: There are 2 correct answers to this question.

• A.Service level
• B.Category
• C.Organization
• D.Ticket type

Which object can be used in workflow definition and assigned to organizational structures?

• A.Business role
• B.Business user
• C.Job definition
• D.Employee