Online Access Free C-C4H510-04 Practice Test

Which option do you have to mark a field as mandatory?

• A.Use Key user tool adaptation
• B.Maintenance of access restrictions in the business role
• C.Disable personalization settings
• D.Page layout configuration

Which fields can be determined by using SLAs? Note: There are 2 correct answers to this question.

• A.Service level of incoming tickets
• B.Status
• C.Service category
• D.Ticket due date

Which master data is synchronized unidirectionally from SAP Service Cloud to SAP CRM?

• A.Territories
• B.Accounts
• C.Products
• D.Social media profiles

Which of the following standard objects are supported by the Data Workbench? Note: There are 2 correct answers to this question.

• A.Warranty
• B.Contacts
• C.Resource scheduler
• D.Account

Which elements are used to calculate the due dates defined in Service Level Agreements (SLAs)? Note: There are 2 correct answers to this question.

• A.Maintenance plan
• B.Working calendar
• C.Service contract
• D.Operating hours