Question 16
The Dispatcher drags and drops a service call onto technician's schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on mobile app?
Choose the correct answer.
Choose the correct answer.
Question 17
Which web service is used when integrating FSM? Choose the correct answer.
Question 18
What does the dispatcher need to do when searching for a technician in the planning board? Choose the correct answer.
Question 19
In which scenario of Service engagement does SAP Field service management primarily provide capabilities to complement? Choose the correct answer.
Question 20
What needs to be enabled for integrated Checkout for the technician? Note: There are 2 correct answers to this question.