Online Access Free C-C4HFSM-91 Practice Test

Which possibilities are offered in FSM to limit the amount of data which is synced to the mobile app?
Choose Two correct answers.

• A.Use Data Sync Rules
• B.Make permissions more restrictive in the User group of the affected user
• C.Configure I Days Since Last Change To Mark Obsoletei and 'Visibility Days' Settings in the Company Settings section.

What is the "workflow step" feature (mad( all correct options)? Choose Two correct answers.

• A.This feature does not help with automatic time recording
• B.With this feature the dispatcher will see in the planning board in which step the technician currently is
• C.With this feature. the technician only needs to set the service workflow step that he is currently at (e.g. travelling. working, break) and the app will automatically send GPS-location and time-stamps to the cloud

Where and how do I create filters for the service calls of my company? Choose the correct answer.

• A.In Workforce Management, you can create new filters for your service calls-queue.
• B.All of the Above
• C.You need to create these filters in Administration.
• D.You need to create these filters in the ERP backend system.

How would a field service technician update the service assignment status? Choose the correct answer

• A.By navigating to the address on the service assignments
• B.By setting the relevant workflow step
• C.By opening the service assignments
• D.By adding a checklist

Your customer needs to check the correctness of technicians time. material and expense entries. What is the best way to solve that requirement > Choose the correct answer.

• A.Technician entries can only be changed in ERP itself
• B.Approval of material. expenses. millages or time efforts is not yet implemented
• C.Technician entries can be approved or modified in the Workforce Management App (Time and Material Journal)
• D.Technicians entries are final and no adjustments can be done any more
• E.You need to login as a admin user to the Field Service App on the smartphone and can change technician entries there