Online Access Free C-OCM-2503 Practice Test

How are users impacted by the implementation of an SAP cloud solution? Note: There are 2 correct answers to this question.

• A.They must adopt the new best-practice processes
• B.They must customize the solution according to their specific needs
• C.They must get accustomed to ongoing change
• D.They must prepare for a long implementation process

In SAP Activate Run phase the new system is monitored, maintained, and optimized to ensure it runs smoothly and efficiently. Which change management activity can only be realized in the Run phase of the cloud implementation?

• A.Conduction of a pulse check
• B.Development of the user adoption strategy
• C.Mapping of SAP roles to employees
• D.Measurement of actual user adoption metrics

Why is it recommended to prepare an interview guide for conducting change assessment interviews? Note:
There are 3 correct answers to this question.

• A.It allows for efficient data collection by focusing on quantitative information
• B.It helps to focus on the relevant key topics
• C.It serves as a cheat sheet in case the interviewer needs help
• D.It ensures that only the listed questions are asked during the interview
• E.It provides the structure for the interviews

The project lead initiates a series of info sessions in some teams as a reaction to resistance towards the upcoming implementation of a new cloud solution. Unfortunately, these info sessions do not reduce the level of resistance. What is the probable root cause?

• A.Lacking involvement of the change manager in the planning and conduction of the info sessions
• B.Lacking commitment of the top management regarding the info sessions
• C.Lacking options for the users to raise questions during the info sessions
• D.Lacking analysis of the underlying reasons for resistance towards the new cloud solution

How would you describe the different dimensions of SAP's organizational change management framework?
Note: There are 3 correct answers to this question.

• A.Change strategy covers activities to set up change management properly.
• B.Change leadership involves activities to enable all management levels to handle the cloud implementation and deal with resistance.
• C.Change communication encompasses activities to provide relevant project information to the different stakeholder groups at the right time.
• D.Change realization includes activities to realize the business benefits associated with the cloud implementation.
• E.Change effectiveness contains activities that can be applied to evaluate the impact of change management interventions.