SAP Solution Manager Monitoring relevant for the non-operation phase of your solution:

Which of the following are recommended steps to implement a new SAP Solution Manager system? Note: There are 3 correct answers to this question.

The support desk relevant for customer with small IT organizations:
Please choose the correct answer.
Response:

If you have to create a matrix of authorizations and roles for SAP Solution Manager then which of the following is incorrect:
Please choose the correct answer.
Response:

Which common use scenario is missing on the following usage scenario implement SAP solutions, Monitor SAP Solutions, Manage Service Desk, Link to SAP services, Upgrade SAP solutions: