How can suggestions be made to a user to complete optional courses?

The most effective question type to use in a questionnaire survey in order to obtain quantitative results is:
Please choose the correct answer.

A customer wants to change the order of content objects in an Online Item. Some users have the item assigned; the item is in at least one curriculum and one program, and it has been completed by at least one user.
What should an administrator do before they change the order of the content objects?

What does the Record Learning - Multiple tool record? Note: There are 3 correct answers to this question.

What types of workflows are related to performance management in SuccessFactors Learning (LMS)? Please choose the correct answer.