TheGoalof a Smart Walk-Thru defines the successful completion of the intended process, which in this case is employees submitting their quarterly time. The most precise Goal isUser is on the time submission page and clicks the submit button, as it confirms both that the user has reached thecorrect page and completed the submission action, ensuring the process is fully executed. This Goal is measurable in WalkMe Insights and directly aligns with the process's objective.
The other options are less accurate:
* User inputs time into input fields(A) is a partial step, not the final outcome.
* User clicks a submit button(B) lacks context about the page, risking false positives.
* User navigates to the time submission page(C) is incomplete, as navigation alone doesn't ensure submission.
Extract from Official WalkMe Documentation:
Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2:
Smart Walk-Thrus):
"Set Goals to reflect the completion of the process, such as a user reaching a specific page and performing a key action, like clicking a submit button, to track success accurately." The courseGetting Started with Building WalkMe Solutionsexplains:
"For a process like time submission, define the Goal as the user being on the target page and clicking the submit button, capturing the full completion of the task." Option D is the correct Goal for the Smart Walk-Thru.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2: Smart Walk-Thrus.
WalkMe Editor User Guide, "Setting Smart Walk-Thru Goals" Section.
Course:Getting Started with Building WalkMe Solutions, Module 6: Defining Goals.