Which of the following methods prints a message on a blue background to the top of the current form by default?
Correct Answer: B
From: https://docs.servicenow.com/bundle/paris-application-development/page/script/general-scripting/reference/r_ScriptingAlertInfoAndErrorMsgs.html g_form.showFieldMsg("field_name", "Hello World", "error"); Puts "Hello World" in an error message **below the specified field**. g_form.addInfoMessage() or g_form.addErrorMessage() place a blue box message at the top of the screen. Pg 126 of the CAD handbook The method that prints a message on a blue background to the top of the current form by default is g_form.addInfoMessage(). The g_form object is a global object that provides access to form fields and UI elements on a form. The addInfoMessage() method is a method of the g_form object that displays an informational message next to the form header. The message has a blue background color by default, unless it is overridden by a CSS style. The addInfoMessage() method takes one argument, which is the message text to display. Reference: [ServiceNow Docs - GlideForm (g_form) API], [ServiceNow Docs - g_form.addInfoMessage()]
Question 67
Assume a table called table exists and contains 3 fields: field1, field2, field3. Examine the Access Control list for table: Which field or fields can a user with the itil role read?
What module do you use to access the reports that are available to you?
Correct Answer: D
Question 69
a. To replace outdated, inadequate, custom business applications and processes b. To extend service delivery and management to all enterprise departments c. To allow users full access to all ServiceNow tables, records, and fields d. To extend the value of ServiceNow
Correct Answer: D
The correct combination of statements is a, b, and d. These are possible reasons to build custom applications on ServiceNow: To replace outdated, inadequate, custom business applications and processes. Building custom applications on ServiceNow can help digitize and automate manual or legacy processes that are not covered by existing ServiceNow solutions. This can improve efficiency, data quality, user experience, and innovation. To extend service delivery and management to all enterprise departments. Building custom applications on ServiceNow can help provide consistent and scalable services across different functions and teams in the organization. This can enhance collaboration, visibility, productivity, and customer satisfaction. To extend the value of ServiceNow. Building custom applications on ServiceNow can help leverage the capabilities and benefits of the Now Platform®, such as low-code development tools, workflow automation engine, AI-powered insights, security operations, etc. This can increase agility, resilience, performance, and value. The statement c is not a valid reason to build custom applications on ServiceNow: To allow users full access to all ServiceNow tables, records, and fields. Building custom applications on ServiceNow does not imply granting users full access to all data and objects in ServiceNow. Access control rules still apply to custom applications and their components to ensure security and compliance. Reference: Build Custom Apps in ServiceNow - eBook
Question 70
Which of the following are configured in an Email Notification? a)Who will receive the notification. b)What content will be in the notification. c)When to send the notification. d)How to send the notification.
Correct Answer: A
https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/notification/task/t_CreateANotification.html Reference: An Email Notification is a record that defines the content and conditions for sending an email message from the ServiceNow platform. The following are configured in an Email Notification: Who will receive the notification. This is specified by the Recipients related list, which can include users, groups, email addresses, or scripts that return email addresses. What content will be in the notification. This is specified by the Subject and Message HTML fields, which can include variables, scripts, or templates to dynamically generate the email content. When to send the notification. This is specified by the When to send tab, which defines the conditions and events that trigger the email notification. The following is not configured in an Email Notification: How to send the notification. This is not a configuration option for an Email Notification. The platform uses the SMTP protocol to send email messages, and the email properties control the email server settings and behavior. Reference: Email Notifications, Get Started with Notifications