Question 371

An insurance company wants to increase sales by 15% and customer retention by 10% within 1 calendar year.
Various strategies to achieve this were considered and a restructure to the existing pricing model is selected to help achieve these goals.
A business analyst (BA) works with stakeholders such as actuaries, product specialists, sales staff, risk managers, and underwriters who agree to applying varying levels of discounts to customers based on:
*Total annual premium the customer has with the company (Financial worth)
*Time with the insurance company (Loyalty)
Various financial models are considered but the stakeholders agree that an initial applicable discount is determined based on the customer's overall premium:

The percentage of the maximum possible discount available to the customer is adjusted based on time with the company:

If within the first six months, customer retention increased by 5 % and sales increased by 6%, then when will the desired sales and retention goals be achieved assuming the trend continues at the same pace?
  • Question 372

    A team is working on a user privilege and access control system. A business analyst (BA) selects use cases as the technique for requirements specification.
    What is the relationship between use cases "Create a role" and "Find a role" when there is a high level of formality?
  • Question 373

    You are the business analyst for your organization and you are completing the verify requirements process. There are eight characteristics each requirements should have: cohesive, complete, consistent, correct, and feasible. Which one of the following four is not a characteristic of a requirement?
  • Question 374

    Some of the requirements in the solution must be completed because of laws and regulations in your industry. Management would like you, the business analyst, to rank the requirements according to the relevant laws.
    What type of requirements prioritization is management having you complete?
  • Question 375

    An insurance company wants to increase sales by 15% and customer retention by 10% within 1 calendar year.
    Various strategies to achieve this were considered and a restructure to the existing pricing model is selected to help achieve these goals.
    A business analyst (BA) works with stakeholders such as actuaries, product specialists, sales staff, risk managers, and underwriters who agree to applying varying levels of discounts to customers based on:
    * Total annual premium the customer has with the company (Financial worth)
    * Time with the insurance company (Loyalty)
    Various financial models are considered but the stakeholders agree that an initial applicable discount is determined based on the customer's overall premium:

    The percentage of the maximum possible discount available to the customer is adjusted based on time with the company:

    Which technique would the BA use to validate the desired outcomes?