Explanation
Signoff formalizes the agreement and confirmation that the requirements are accurate and complete.
Answer C is incorrect. This isn't a valid statement, as signoff shows the agreement of the stakeholders that the
requirements are complete.
Answer D is incorrect. This isn't a valid statement.
Answer B is incorrect. This isn't a valid statement, as the agreement is among the stakeholders, not between
the project manager and the project sponsor.

Explanation/Reference:
The prime purpose of the Manage Stakeholders Expectations process is to resolve issues. These issues may be from different areas of the project. An issue log or action item log can be used to document and monitor the resolution of issues. It can be used to facilitate communication and ensure a common understanding of issues. Issues are resolved to maintain good, constructive working relationships among various stakeholders, including team members.
B is incorrect. Although, the Manage Stakeholders Expectations process helps in closing the
project, it is not the prime purpose of this process.
A is incorrect. Stakeholders identification is done in the separate process named Identify
Stakeholders.
D is incorrect. Risk register is a document that contains the results of the qualitative risk analysis,
quantitative risk analysis, and risk response planning. Description, category, cause, probability of occurring, impact on objectives, proposed responses, owner, and the current status of all identified risks are put in the risk register. Updating risk registers is done throughout the project duration. It is not the prime purpose of the Manage Stakeholders Expectations process.

Survey or Question:naire presents a
set of Questions to stakeholders and subject matter experts (SMEs), whose responses are then collected and analyzed in order to formulate knowledge about the subject matter of interest. The Questions can be submitted in written form or can be administered in person, over the telephone, or using technology that can record responses.

Explanation
This is the most common business analysis activity in enterprise analysis. Henry is asking Janet to define the business need. The purpose of defining business need is to identify and define why a change to organizational systems or capabilities is required. The business need is an important step in any business analysis effort. The business analyst tries to find a solution for the problem defined by the business need.
Answer A is incorrect. This isn't an example of a brainstorming session, as it's just Janet exploring the need
for the new service. Brainstorming is a technique to gather general data. It can be used to identify risks, ideas, or solutions to issues by using a group of team members or subject-matter expert. Brainstorming is a group creativity technique that also provides other benefits, such as boosting morale, enhancing work enjoyment, and improving team work. It contains the following aims.
Production of numerous new ideas
Derivation of themes from those ideas for further analysis
Answer D is incorrect. This is not an example of requirements elicitation, though Janet's findings could lead
to elicitation.
Answer B is incorrect. A data diagram shows the flow of data into and out of a system.

Explanation/Reference:
A change log tracks all characteristics of a proposed change request and it status.
A is incorrect. The change log tracks change requests and its status.
B is incorrect. This description is close to being accurate, but the change log records the status of
the change request too.
C is incorrect. This statement is false because a request for change can be made, but it does not
necessarily mean that the change will be implemented into the project.