Online Access Free CCMP Practice Test

What set of inputs would a change manager use to develop an external environment impact assessment?

• A.Stakeholder analysis, change inputs and charter
• B.Strategic plan, risk plan and business case
• C.Business case, vision statement and strategic plan
• D.Stakeholder analysis, vision statement and research

How does metric tracking support and sustain change that has been implemented?

• A.Provides short-term evidence of change progress and results
• B.Provides content for a rewards and recognition program
• C.Guides the development of policies and procedures
• D.Ensures staff are motivated to adopt change if they know their reactions will be tracked

A state-owned company engaged in a change project faced a major issue related to its image as a socially responsible organization. What could the leaders do to ensure the outcomes remain consistent with the company vision?

• A.Make adjustments to the change management plan by adding, eliminating, or realigning change program components to reinforce the change
• B.Observe and objectively measure sustained behaviors and attitudes throughout the process
• C.Leverage the communication plan to ensure that it supports the big picture of where the organization's strategic priorities are
• D.Take action to ensure stakeholders don't retreat to the prior current state condition

What should a learning and development strategy be able to demonstrate?

• A.The skills and competencies needed to perform in the changed environment
• B.The current training methods and tools
• C.The impact a change brought to an individual
• D.The methods of developing a useful training strategy

The vice president of marketing is the sponsor for a major change initiative. She recently accepted a new assignment in the international customer care organization and is leaving the vice president of marketing position. No replacement has been named. What is the potential project impact caused by losing a sponsor?

• A.Impact to vision and direction
• B.Loss of momentum until a replacement is found
• C.Reworking of the stakeholder engagement plan
• D.Potential change in benefits realization