Explanation/Reference:
Explanation:
The main goal of confidentiality is to ensure that sensitive information is not made available or leaked to parties that should not have access to it, while at the same time ensuring that those with appropriate need and authorization to access it can do so in a manner commensurate with their needs and confidentiality requirements.

Explanation
Regulated PII pertains to data that is outlined in law and regulations. Violations of the requirements for the protection of regulated PII can carry legal sanctions or penalties. Contractual PII involves required data protection that is determined by the actual service contract between the cloud provider and cloud customer, rather than outlined by law. Violations of the provisions of contractual PII carry potential financial or contractual implications, but not legal sanctions. Legal and jurisdictional are similar terms to regulated, but neither is the official term used.

Availability management is focused on making sure system resources, processes, personnel, and toolsets are properly allocated and secured to meet SLA requirements. Continuity management (or business continuity management) is focused on planning for the successful restoration of systems or services after an unexpected outage, incident, or disaster. Configuration management tracks and maintains detailed information about all IT components within an organization.
Problem management is focused on identifying and mitigating known problems and deficiencies before they occur.

The platform service capability provides programming languages and libraries from the cloud provider, where the customer can deploy their own code and applications into a managed and controlled framework.