Online Access Free CDFOM Practice Test

Who is accountable for the outcome of a project?

• A.The supplier
• B.The project manager
• C.The user/customer
• D.The business

The needs analysis is completed, and services have been defined.
What makes a good service definition?

• A.It should be SMART.
• B.It should have an underlying SLA
• C.It should meet the ROI
• D.It should follow PDCA

Several data center services in the service catalog charge the customer on the actual usage of those services.
What chargeback model is applied?

• A.Tiered Flat Rate (TFR)
• B.Negotiated Flat Rate (NFR)
• C.Measured Resource Usage (MRU)
• D.Service Based Pricing (SBP)

What describes the term predictive maintenance?

• A.Maintenance performed upon detection of potential issues
• B.Just-in-time maintenance based on monitoring equipment performance
• C.Routine, time or count-based maintenance
• D.Scheduled maintenance based on history of failure within the site

Data center operators complain about receiving too many non-alarm conditions.
What is the best response?

• A.Conduct a review of alarm information
• B.Instruct data center operators to ignore the non-alarm notifications
• C.Upgrade the monitoring system software to the latest version
• D.Retrain staff on how to monitor the data center equipment