According to the CGEIT exam guide, the IT resource management plan is a document that describes how the IT resources of an enterprise will be acquired, allocated, monitored and optimized to support the IT strategy, objectives and goals. The IT resource management plan should also address the human resource aspects of IT, such as recruitment, retention, development, motivation and performance of IT personnel. Therefore, the best governance action to address the concern of high turnover of skilled IT personnel is to update the IT resource management plan to reflect the current and future needs and challenges of the IT department. The updated IT resource management plan should include strategies and actions to reduce the turnover rate, such as improving the IT work environment and culture, offering competitive compensation and benefits packages, providing career development and training opportunities, enhancing employee engagement and recognition, and implementing knowledge management and succession planning practices. References: CGEIT Exam Candidate Guide, page 14. CGEIT Certification, IT Resource Management, Employee Turnover Rate:
Definition & Calculation