Question 21

What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?
  • Question 22

    You have a system configured with a MID Web Server using Basic authentication to enable Operational Management Intelligence (OI) to push raw metric data to the MID Server. No data is getting through to the MID Server.
    What is the most likely cause of the issue?
  • Question 23

    Which attribute is responsible for de-duplication?
  • Question 24

    What feature would you use to trigger a workflow or automatically generate tasks via templates?
  • Question 25

    When creating an alert management rule, where would you specify a workflow to resolve a given condition?