Question 151

When activating Hardware Asset Management (HAM) in an instance already running Field Service Management (FSM), how do you configure asset tasks for existing incident, change, and work order flows?
  • Question 152

    Which ServiceNow role enables the user to perform actions related to incident, problem, change, and configuration management?
  • Question 153

    When activating Hardware Asset Management (HAM) in an instance already running Field Service Management (FSM), how do you configure asset tasks for existing incident, change, and work order flows?
  • Question 154

    When using transform maps to transform imported hardware model data to your desired asset tables, what option do you set to uniquely identify the same asset in order to merge/update records?
  • Question 155

    What plugin offers consistent, good, clean data for the company names of vendors or manufactures?