Online Access Free CIS-HR Practice Test

How does ServiceNow know which HR Template to use on an HR Case?

• A.The HR Template is selected directly on the Catalog item.
• B.The HR Template is referenced on the HR Service record.
• C.Each COE has a specific HR Template.
• D.The HR Template is referenced on the record producer form.

What method needs to be invoked from MatchingRuleProcessor class?

• A.processAndGetUsers
• B.processAndGelList
• C.processAndGetCandidates
• D.processAndGetArray

What defines an employee's access to the HR Service Portal / Employee Service Center?

• A.Client Roles
• B.HR Criteria
• C.User Criteria
• D.Group membership

When a Guided Setup task is marked as complete, how can it be reopened?

• A.Submit a request in HI
• B.Closed tasks cannot be reopened
• C.Restart the Guided Setup entirely
• D.Click the Mark as Incomplete button

In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?

• A.ACLs
• B.Escalation Rules
• C.Client Rules
• D.Matching Rules