A.PGP

B.PEM

C.PMI

D.PDP

A.MID server resource requirements are beyond capacity of the customer.

B.Customer security team is not made aware early enough in the engagement of the credential requirements.

C.The customer external firewall does not meet the requirements needed for the Service Mapping MID Server to communicate with their ServiceNow Instance.

D.Customer is not using Active Directory for credential authentication.

A.CI Attribute

B.CI Dependency

C.Relationship Type

D.Application to Application Relationship

A.Consolidate events from disparate monitoring tools into a consolidated central system.

B.Automatically generate incidents for certain classes of alerts.

C.Provide state of the art monitoring capabilities across a wide array of different types of infrastructure.

D.Provide software deployment capabilities to patch problem infrastructure.

E.Determine impacted services from a given event/alert.

A.Alert Correlation

B.Alert Management

C.Task

D.Event