Explanation/Reference:
Explanation:
Identifying network applications such as mail, web, or FTP servers to be externally accessed is an initial step in creating a proper firewall policy.

Explanation
It is acceptable for an IS auditor to rely on a third-party provider's external audit report on service level management when the scope and methodology meet audit requirements. This means that the external audit report covers the same objectives, criteria, standards and procedures that the IS auditor would use to assess the service level management. This way, the IS auditor can avoid duplication of work and reduce audit costs and efforts. The service provider's certification and accreditation, the report's confirmation of service levels and the report's release date are not sufficient to justify reliance on the external audit report. References: CISA Review Manual (Digital Version) , Chapter 2, Section 2.3.3.

Firewalls used as entry points to a Voice-over Internet Protocol (VoIP) network should be VoIPcapable. VoIP network services such as H.323 introduce complexities that are likely to strain the capabilities of older firewalls. Allowing for remote support access is an important consideration. However, a virtual private network (VPN) would offer a more secure means of enabling this access than reliance on modems. Logically separating the VoIP and data network is a good ideA. Options such as virtualLANS (VLA.NS), traffic shaping, firewalls and network address translation (NAT) combined with private IP addressing can be used; however, physically separating the networks will increase both cost and administrative complexity. Transmitting or storing clear text information, particularly sensitive information such as authentication credentials, will increase network vulnerability. When designing a VoIP network, it is important to avoid introducing any processing that will unnecessarily in crease latency since this will adversely impact VoIP quality.