Online Access Free CITM Practice Test

Users (customers) are complaining about the quality of how problems are being solved. What is the most likely cause?

• A.Lack of budget to manage problems
• B.Poor registration of problems
• C.Wrong allocation of problems
• D.Errors in priority

One of the company's assets is valued at $200,000.00. Based on historical data, the exposure factor is 25%, and the Annual Loss Expectancy (ALE) is calculated at $100,000.00. What is the Annualized Rate of Occurrence (ARO)?

• A.1
• B.0.4
• C.2

The introduction of a security awareness program has resulted in a quick decrease in security incidents. Eight months later, security incidents are showing a sudden increase, and the blame is put on a non-functioning security awareness program. What is most likely the cause?

• A.Scope of the program is too narrow, not covering all areas of interest
• B.Lack of resources for instructor-led sessions
• C.Insufficient budget
• D.Message materials are few and static, and renewal is not taking place

Before the marketing department will decide on a new advertising campaign, it wants to be able to gain more insights into the customer, being able to predict the products customers will purchase in the near future. What is a 'must-have' criterion in terms of the technology the marketing department is interested in?

• A.Records Management System (RMS)
• B.Ad hoc analysis
• C.Advanced analytics
• D.Business Intelligence (BI)

The IT department is requested to select and implement technology and support which will deliver knowledge capable of supporting cross-functional business units. What do you require?

• A.Information management
• B.Both
• C.Data management