Online Access Free CMQ-OE Practice Test

Who is responsible for establishing goals for a comp that is in the early stages of developing a quality system?

• A.Executive management
• B.An ISO representative
• C.The quality department
• D.All employees

A companywide quality management system is defined as a

• A.policy development process for quality that involves department-level leadership
• B.documented process for planning and developing quality policies
• C.formal structure tor establishing and meeting quality goals throughout on organization
• D.method of" ensuring that customer requirements take precedence over all other organizational considerations

What is the first step in creating change?

• A.Establishing a strategic plan
• B.Anticipating resistance
• C.Developing a vision
• D.Identifying stakeholders

If company a hires a to convert its current train-as-needed model to a more proactive approach to training, which of the following steps should the manager take first?

• A.Identify training objectives that support elements of the company's business plan
• B.Survey the employees to determine what training they have already received
• C.Evaluate the existing training staff in terms of experience and ability
• D.Present a list of training objectives to top management for approval

Which of the following is an example of one-on-one instruction?

• A.On-the-job
• B.Classroom
• C.Self-directed
• D.Facilitation