Needs analysis is a systematic process used to identify gaps between the current state (existing skills, knowledge, or performance) and the desired state (desired skills, knowledge, or performance). In the context of training and development, needs analysis helps determine what training is necessary to bridge the gap and meet organizational goals. It involves assessing the specific needs, preferences, and requirements of the target group to tailor training programs effectively. By conducting a needs analysis, organizations can identify the areas where skill development is needed and design targeted interventions to address those needs12.
References: 1: The ASQ Certified Manager of Quality/Organizational Excellence Handbook, Fifth Edition12.