is the same as queue and expresses the work to be done in hours.

Over a 4-week period a work center produced 540 standard hours of work was available for 640 hours, and actually worked 480 hours. Calculate the utilization and the efficiency of the work center.

A facility, function, department, or resource whose capacity is equal to or less than the demand placed upon it is known as:

demand or lead time. is held to cover random unpredictable variations in supply and

The old saying "What you do not measure, you cannot control", is as valid today as it was when first stated. The necessary step/s in implementing a successful performance measurement program is/are: