Question 16

A standard
of point
of reference
used in measuring or judging an organization's performance according to selected criteria is called:
  • Question 17

    A process of determining the small minority of a population that accounts for the majority of given effect is called:
  • Question 18

    A distribution system in which freight moves in and out of a distribution center or point without ever being stored there is referred to as:
  • Question 19

    A scoreboard is simply a form of performance measurement and management that records the ratings from a performance evaluation process.
  • Question 20

    A tool used
    to develop
    the technical
    specifications necessary
    to meet customer requirements is called: