Which two of the following statements are valid as-is scenarios for an existing car rental website?
Correct Answer: A,B
Explanation Answer C is less correct than answer A and B because it is not narrative and because it is not about a specific user - that is, a persona. Answer F describes a persona; it is not narrative.
Question 7
Usability inspections are carried out by:
Correct Answer: F
Explanation Se side 44 i https://uxqb.org/wp-conten17uploads/documents/CPUX-F_EN_Curriculum-and-Glossary.pdf
Question 8
Which two of the following affect the user experience of an airline's website, but not its usability?
Correct Answer: D,F
Explanation Answer A is both user experience and usability/satisfaction Answer D is correct according to the definition of "satisfaction", example 4. It's also more correct than answer A, B, C and E.
Question 9
"The level of understanding and implementation of a systematic human-centred design process within an organisation" is:
Correct Answer: E
Question 10
Which one of the following statements best characterises a usability test?
Correct Answer: E
Explanation Usability tests may occur at any time during the human-centred design process, from early analysis through interactive system delivery and beyond. Usability tests may be based on paper sketches or display mock-ups, as well as on interactive systems under design and completed interactive systems. A usability evaluation that involves representative users performing specific tasks with the interactive system to enable identification and analysis of usability problems, or the measurement of effectiveness, efficiency, and user satisfaction.