A.User surveys are not important in the human-centred design

B.A usability evaluation where users are asked about information for usage in establishing personas

C.User surveys can be used to evaluate users' satisfaction with an interactive system and to gather information on the context of use.

D.A usability evaluation where users are asked to report subjective data into a questionnaire based on their experience of using an interactive system.

E.User surveys should be used to evaluate risk assessments and the general risk tolerance of users

F.User surveys should be developed in accordance with the human-centred design

A.Interview users of a current cash machine

B.Observe users while they are using a current cash machine

C.Interview front-line bank clerks

D.Conduct focus groups regarding user needs for future cash machines

E.Conduct usability tests with cash machines from competitors

F.Present the idea of the new cash machine to representative bank customers

A.Usability Maturity

B.Effectiveness

C.LeanUX

D.Accessibility

E.Satisfaction

F.Humancentred design